Claims

Claims Management

The Interlink Claims Team is committed to managing your insurance claim and delivering excellence throughout the claims process.

Once you notify us of your claim, our dedicated, highly experienced claims managers will assist you by providing the relevant claims forms and information about the claims process. We will contact you within 24 hours of receiving your completed forms to confirm receipt and to ensure all details have been satisfactorily completed. The team will provide you with regular updates on the progress of your claim and will notify you upon settlement with the insurer or assessor.

The Interlink Claims Team operates sophisticated claims management software, which accurately tracks claims, monitors progress and facilitates efficient records management.

The Interlink Claims Procedure Manual provides detailed information about the claims process and our claims service to you.

To receive a copy of the manual, please contact our office via email enquiries@iibs.com.au or call  (08)  9228 2800.