About Us

Staff Profiles

The Interlink team comprises over 30 professional staff members. Our brokers and claims managers all have significant insurance industry experience as well as personal areas of specialisation and expertise. This allows us to match the most qualified and experienced broker or claims manager to suit your particular requirements.

Louis Christos who founded Interlink in 1986 and is Managing Director and along with Directors, Lucy Roberts and Tryan Christos are on the Interlink board but also maintain an operational role, working day-to-day in the business.

Louis Christos

— QPIB, Dip Fin Serv - Insurance Broking

Managing Director

Louis Christos established Interlink in 1986. With 41 years of local and international industry experience and business ownership, Louis understands individual client needs and how to select the optimal insurance products to meet those specific needs.

Louis’ forte is the identification of the crucial risk exposures that companies face. He combines precise analytical skills and systematic efficiency to deliver expert professional advice to clients and their companies at the highest level of corporate contract negotiation.

Louis’ passion and commitment have been the key drivers in Interlink’s success and industry leadership.

Tryan Christos

— QPIB, Dip Fin Serv - Insurance Broking

Executive Director

Tryan commenced his broking career in 2008 and has steadily progressed into his current Account Manager role. He specialises in identifying client risk and exposures, arranging the most appropriate covers, ongoing reviews of client needs, and providing advice and direction for the best possible insurance cover.

Tryan has steadily built relationships with his clients which has been mutually beneficial in understanding their businesses and when making recommendations on their insurance programs.

He holds a Diploma of Financial Services (Insurance Broking) and is a Qualified Practising Insurance Broker (QPIB).

Lucy Roberts

— QPIB, Dip Fin Serv - Insurance Broking

Executive Account Manager

Lucy ranks among the most senior women in Australia’s insurance broking industry. Her qualifications and 41 years’ general insurance experience enable her to match insurance risks to the most effective products. Lucy is methodical, precise and a skilled negotiator with insurers to secure client outcomes.

Lucy has particular expertise in the areas of construction, transport and engineering, and this specialist capability is advantageous in advising clients about complex contracts and conditions.

Central to Lucy’s passion for broking are her guiding principles of honesty and integrity as well as her commitment to understanding a client’s business and industry to enable her to provide the most appropriate insurance coverage.

Ian O’Sullivan

— QPIB, Dip Fin Serv - Insurance Broking

Broking Operations Manager

Ian brings 35 years broking experience to Interlink, of which 16 years were as a Lloyd’s Broker specialising in international marine and transport insurance. He has travelled extensively in North America, Europe and Australasia and has also worked 8 years in the Eastern States handling the full range of insurance products for large organisations across Australia. 

Ian offers expert industry knowledge and has a strong relationship with insurers on both sides of the country.

Carlo Muzzin

— QPIB, Dip Fin Serv - Insurance Broking

Executive Account Manager

Carlo Muzzin has 47 years’ general insurance experience across the range of underwriting and industry sectors. He is particularly knowledgeable in matters relating to workers’ compensation, having spent 14 years as Workers’ Compensation Underwriting Manager for Western Australia and was involved in the Northern Territory Workers’ Compensation system.

Carlo has been part of the Interlink team for 18 years, with responsibility for small, medium and large corporate and commercial accounts.

Peter Tsilivis

— QPIB, Dip Fin Serv - Insurance Broking

Executive Account Manager

Peter represents the new breed of enthusiastic young professionals in our industry. With more than 20 years at Interlink underpinning his development, Peter services a comprehensive and growing portfolio of commercial clients. Peter’s total commitment to clients ensures they are well treated, receiving prompt and professional advice.

Jon Greenwood

— QPIB, Dip Fin Serv - Insurance Broking, Snr Associate (CIP)

Executive Account Manager

Jon has close to 20 years in general insurance broking and underwriting experience, his knowledge base has been built with his time spent at a large National Insurance Brokerage within their Corporate Risks team and also running the WA and NT branches of a National Underwriting Agency prior to commencing with Interlink.

He has extensive experience in all areas of Risk Management and Risk Mitigation for clients of all sizes, from small business enterprise to large corporate risks.

Jon specialises in identifying client risk exposures by conducting in depth client review consultations, building strong client and underwriter relationships and creating tailored insurance programs to best protect his client’s businesses.

He holds a Diploma of Financial Services (Insurance Broking), is a Qualified Practising Insurance Broker (QPIB) and holds a Senior Associate (CIP).

Dino Safic

Account Manager

Dino started in the insurance industry in 2012 in a claims support role. After 6 months, he was transferred into an insurance broking area where he provided broker support for small to medium size businesses.

He then began working with larger companies as well and has pursued his career in the insurance broking industry ever since. We’re very fortunate to have Dino at Interlink. Prior to moving to the insurance industry, he worked in his father’s construction business as a trade assistant. He has a genuine understanding of the needs of businesses he works with and always puts his clients first.

Tracey Middleton

— Diploma of Financial Services

Claims Manager

Tracey joined Interlink in 2000, before specialising in claims in 2003. She has 19 years’ broad industry experience and 17 years’ specific claims experience. Tracey was appointed Claims Manager in 2008, having completed her Diploma in Financial Services.

Tracey participates in claim review meetings involving the client and insurer to facilitate the resolution of matters as they arise. She also assists clients’ internal staff with information about various insurances, claims procedures and the completion of claim forms.